Privacy Policy

Your privacy and data protection are our top priorities. This policy explains how we collect, use, and protect your personal information.

Last updated: October 23, 2025

1. Introduction

Spielreich ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spielreich.games (the "Site").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, postal address, telephone number
  • Account Information: Username, password, account preferences
  • Age Verification: Date of birth (to confirm you are 18 or older)
  • Communication Data: Records of correspondence, feedback, and support requests
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, game preferences

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Legal Basis for Processing

  • Consent: When you have given clear consent for us to process your data
  • Legitimate Interest: To improve our services and user experience
  • Legal Obligation: To comply with UK gambling regulations and age verification requirements
  • Contract Performance: To provide the services you have requested

3.2 Specific Uses

  • To provide and maintain our gaming services
  • To verify your age and ensure compliance with UK gambling laws
  • To personalize your gaming experience
  • To communicate with you about our services
  • To analyze site usage and improve our services
  • To prevent fraud and ensure site security
  • To comply with legal and regulatory requirements

4. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

4.1 Right of Access

You have the right to request copies of your personal data and information about how we process it.

4.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

4.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances.

4.4 Right to Restrict Processing

You have the right to request that we limit how we process your personal data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

4.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes.

4.7 Rights Related to Automated Decision Making

You have the right not to be subject to automated decision-making, including profiling.

5. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

5.1 Third-Party Service Providers

  • Game providers for age verification and compliance
  • Analytics providers for site performance monitoring
  • Payment processors for transaction processing
  • Customer support services

5.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with UK Gambling Commission regulations
  • Respond to legal requests from authorities
  • Protect our rights and prevent fraud
  • Ensure site security and user safety

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption for data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and assessments
  • Staff training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain records for UK Gambling Commission compliance

Typically, we retain personal data for a maximum of 7 years after account closure, as required by UK gambling regulations.

8. International Data Transfers

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

9. Children's Privacy

Our services are strictly for users aged 18 and over. We do not knowingly collect personal information from minors. If we discover that we have collected data from someone under 18, we will delete it immediately.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer

Email: privacy@spielreich.games

Address: Data Protection Officer, Spielreich, London, UK

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk

Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.